Customer Testimonials
We blew our turbo while passing through Springfield on our way to Pensilvania. Clay and Taylor made sure we were on our way with a new Turbo in less than 24 hours. Even when a storm came by and they had no electric power, they still fixed it on time. Excellent service. Thank you guys.
Flew in from Louisiana to purchase a new Bronco from Don Vance Ford. Their prices were the best within a 700 mile radius. The Salesman Josh made this transaction as easy as possible. Shoutout to Heath for picking me up and bringing me to the dealership to get the vehicle. Overall this could not have been a better process. Shop at Don Vance Ford, you won't forget it. Also, Ask for Josh.
I went to the dealership at 3:00 yesterday. I had a fan blower motor and another part that went out. We are from out of state. We were leaving early the next morning on vacation and were in a bit of a time crunch. They ordered the parts and had them shipped by express that night. By 8:00 this morning they called and said it was done. They worked on it right away and did an outstanding job of getting me on my way in a very timely manner. Service Advisor, Taylor Grenier and the auto mechanics went above and beyond to ...
Been a F-150 truck owner for 35 years and my recent visit for service and minor warrantee repair was exceptional. Don Vance Ford staff are nothing short of professional keeping the customers needs at the forefront. By far one of the best, if not the beat ford dealership/service centers i have ever used. Thanks for all your support.
Don Vance Ford treated us right on our new vehicle purchase. No high pressure sales and great customer service.
Absolutely fantastic dealership. No pressure sales, extremely helpful staff, and low up front pricing with no hidden fees. The entire process was straight forward and smooth.
Great service and service advisor was awesome.
Great experience from beginning to end and the whole team was fantastic to work with!
Stan's the man to go see. He sat in the car and let me know how all the bells and whistles worked.
David Crall was a great salesman. Found our truck online & did everything over the phone. Drove 4 hrs to pick the truck up. All the paperwork was done & ready to sign. Found a small dent & the service manager had it fixed in record time. Wouldn't hesitate to do business again with them in the future.
Found our truck online. David Crall was our salesman, and he was easy to talk to. Everything was done over the phone. Traveled 4 hrs to pickup our truck. Paperwork was ready to go. Found a small dent that they fixed in record time. Would not hesitate to do business them again in the future. Thanks for doing an awesome job David Crall & Don Vance Ford!!
Brett was my salesman and was very easy going. Filled out an application and got number over the phone (some dealerships make you come into get any numbers) so I was happy with that. He had the car I was interested in ready to go for a test drive when I arrived. Very personable guy! I dealt with Ben the finance manager as well and he was efficient and to the point which I appreciate. Signed the paperwork and I was in and out around 2 hours but that was with service checking out the vehicle and getting detailed again and ...
Excellent buying experience. Mike Hartman was great to deal with and they beat other’s prices by several thousand dollars. Highly recommended!
Mike Hartman was a great salesperson. Made the purchase very easy and they picked me up from the airport for free. Quick and easy transaction with no gimmicks and the best prices around.
Wonderful pickup, service and delivery!!
I hoped my experience would be better. I purchased a used Challenger from them in January. When I looked at the car and test drove the car was great. I worked with them on getting a deal. This was the first point where I felt that there could be an issue. When I attempted to get a better price, I was given the "take it or leave it" attitude. Not really the way I want to be treated and 1 of the reasons I will not recommend giving this dealership your business. So, I passed on the car at ...
Best car buying experience ever! Josh Quinn is an excellent salesman. I drove 175 miles from Oklahoma. Was offered excellent trade value and a good purchase price on my new Raptor. Deal was done quick. Even finance was a pleasant experience. Highly recommend this place!
Alex Lyon really went above and beyond helping me buy my new vehicle. Truly grateful for his patience spending a long time there with two kiddos. Everyone was really friendly and I definitely would recommend Don Vance for your next family car purchase.
We have purchased several vehicles but Don Vance make the process of buying a New car extremely easy and painless. Everyone treats you with respect and seems to appreciate you being there. We will start buying all our Cars and Trucks here. Our salesmen Brent was top notch and wasn’t pushy. Amy ( finance) was extremely friendly and wasn’t very helpful. The service Department is also very good at their Jobs. Dakota took care of of my needs and was very personable. Simply Amazing Don Vance Ford. A++++
Very friendly and not pushy. Josh worked hard for my business and did an excellent job! Price was below Corwin Ford as well.
Prompt responses, accurate expectations, easy to do busy with, pleasurable experience, professional staff, would use again,
Don Vance had the best truck suited for my business in 500 miles, Michael Hartman took awesome care of us.
Clay is the man to see, very helpful and on top of his department.
Great to deal with
Just bought a 2020 Chevrolet Equinox wanted to give a shout out to Alex in the used car Department was very up front answered all my questions quickly and accurately was up front with pricing and did not try to fill is full of BS
Took my truck in for its first service, and the customer service group was excellent. They answered questions for me and went above and beyond to get my points for me.
Saved me 6-7 thousand dollars
I had the best vehicle buying experience I've ever had. Mike Burton was very helpful and made the process pain free. I will be going back.
I had an amazing experience working with Jesse Medari at Don Vance Ford Inc. He made the process of buying a 2022 Ram 1500 for my son seamless from start to finish. Jesse was professional, knowledgeable, and went above and beyond to ensure everything was taken care of, including arranging the shipping of the truck to our home in Frisco, Texas. His excellent communication and dedication to customer satisfaction made the entire experience stress-free. I highly recommend Jesse to anyone looking for a reliable and trustworthy sales representative. Thank you, Jesse, for your outstanding service!
It was a pleasure buying our truck from Don Vance Ford. Every step of the way, from test drive ro purchase.
My husband and I went to Don Vance Ford. We drive for well over an hour to get there We noticed that DonVance prices on the internet were better than any other dealer we looked at.I texted back and forth with the salesman, Garrett Tucker. He was more than nice and very patient . He made sure that we had good choices, at the ready .We bought from him because of the manner in which he handled himself. Very professional and pleasant. Great guy. Made sure all of our questions were answered. Couldn’t ask for more. His price was ...
We bought our 25 Maverick from Don Vance this month. The ordering process and pickup were outstanding. Josh was a great salesman to work with, and Amy couldn't have been more efficient with the paperwork. We will certainly continue to use this dealership.
I used CarGurus, an online website to locate my dream truck. My new F-250 was located at Don Vance in Marshfield, MO, a 3 hour drive from St. Louis. My salesman was Brent and sales manager was Tyler. I was able to work a deal with them over the phone/text/email to my satisfaction and schedule a pickup date. I was only at the dealership for 30 minutes after test driving the truck. They had all the paperwork done in advance and the transaction was seamless. Thank you Don Vance Auto Group!
Great place to buy a new truck. Competitive prices and knowledgeable salespeople.
Garrett Tucker III is my salesman. He did a great job to get me the vehicle I was looking for in my price range. Happy with my overall experience with Don Vance Ford.
Great dealership and the entire sales staff were very professional. the selection of vehicles was one of the best we have encountered.
Honest straightforward dealership. No games just great customer service. Brent, Ben, and Amy were a pleasure to work with.
Watch out for Jesse the sales rep. Let me get all the way through credit app and sold the car to someone else. Had he told me I needed a deposit I would have paid it. I’ll actually bump this up from a one star review to a three star, because the rest of the outfit was professional, including Ben in financing. Just ask for someone besides Jesse in sales.
Amazing customer service!! Tyler Dame is an outstanding sales man and goes above and beyond. From getting you the best deal with no hassle or stress. He is very knowledgeable. The whole process is streamlined. Also a great selection!
Amazing customer service!! Tyler Dame is an excellent sales man! Streamlined, no hassle or stress. Goes above and beyond every time.
The entire team was very helpful, both David and Ben. They made the car buying experience quick and painless. Enjoyed doing business with them
Tyler is one heck of a salesman, he went above and beyond to make sure we were getting the best deals and the best vehicle for our family.
Jesse posted a 2024 used Ford Maverick they just got in to the dealership. I asked a bunch of questions as it appeared to be what I was looking for and had him take some pictures (they had just gotten the truck in, had not been to service yet) He was very accomodating and when I drove 3 hours (South KC to Marshfield) the whole process took an hour and a half from initial look to completing documents and leaving with the truck. Thank you so much Jesse! It was awesome working with you!!
Just bought a used car from Josh O'Quinn. He always got back to me and we were able to make the deal. I'm out of state so it required some extra work on his part. He also did a good job of following up. It's not a negative but it seems their business model is not to negotiate much at least on used cars. I thought I paid a fair price and was happy with the condition of the car when I received it.
Price given from online appointment estimate was much lower than what final bill ended up.
It's not even the sales team that's the problem. They are all outstanding people. It's the way the the warranty and mechanical side of this is played A few things to consider when buying a vehicle from here to your first oil change. My wife and I bought a 2018 Ford F-150. When we first bought the truck we got the best warranty with it that covered more than the standard warranty. 3 weeks after buying the vehicle the truck started having problems and niw its extremely loud. I called addressed my concerns set up a day to drop ...
Very kind sales people really enjoyed Ken
Boone Raney with Don Vance Ford Helped us find the vehicle of our needs and made our transaction easy and clear. The Vehicle was ready with new tires the next morning! Thank You Boone!
Gary and Michael went above and beyond to help me out… I would recommend them to anyone no matter how far away you live!
Don Vance Ford is a great place to get work done.
Taylor gave me a great price on a set of tires, awesome dude!
My daughter and I picked up a pre-owned Ford Maverick this morning, and being a critical reviewer, it was an honest 5 star experience. This review is for you if you meet these requirements: A. You walk into a dealership knowing about what you should pay for a car, and don’t expect anything other than a fair deal. B. You think it’s ok for a car dealership to buy cars for less than they sell them for. Those requirements being met, Garret Tucker and Ben Haney were punctual, professional, and didn’t try upsell anything I didn’t want. ...
Josh was very personable and not pushy and Ben was very efficient and professional.
My business and I have purchased many vehicles over the years from Don Vance. It has always been a 10 our of 10 experience. Every time.
They’re always efficient have us in on time and very friendly and explain any problems. They may find with us before they ever fix. Would recommend them to anyone extremely happy.
GT3…. Garrett Tucker lll was great! No pressure and understood quickly how to facilitate a sale, that was good for both of us!! Respect and spoke truth! Go see Garrett!
Best experience at a dealership we ever had. Don Vance Chrysler has the best salesmen. And Todd Warfel is so great! Thank you Todd for everything!!!
We were just looking at diesel trucks but Brent our sales person was very knowledgeable and easy going and the selection was great. They were very fair on our trade and we feel like we walked a way with a very good deal. Michael the sales manager explained everything to us and he was also great to deal with. Ben in finance also was great to deal with. Overall it was a great experience and we walked out with a brand new F350. We highly recommend Brent, Michael and Ben along with the rest of the Don Vance family!
Outstanding service in the purchase of the vehicle. Went the extra mile to help in the purchase.
outstanding service and friendly staff. very clean and neat appearance. work was done on time.
Great place to do business! Excited to own a 2024 Mustang Mach E Don Vance made transitioning to EV a breeze!
Pinnacle of how a service department should be. Take notes competitors.
Fast, friendly and very helpful in going through the financing process. Would recommend buying a vehicle from this dealer
Excellent sales staff
I can not say enough good things about these guys. I was traveling through and knew I had an oil leak, I called about 15 dealerships asking for help and none would help me till I called Don Vance. Dakota and Alicia in service worked me in found my problem(s) and got me back on the road 1 day later. I highly recommend this company and their very accommodating staff.
I had an oil change, tire rotation and 40 point check done on my 2005 F-150 and my 2020 Edge. Customer service was excellent. Thank you Dakota and Alicia.
Go see Tanner Gardner! He made buying a vehicle easy and stress free! Thanks again Tanner!
I liked the kindness with which they treated us, they explained everything to us step by step, they gave me a discount so that we would leave satisfied with the purchase, they were definitely very professional.
Now requiring a 3% surcharge on credit/debit cards.
David Crall was a wonderful salesman not pushy at all. Answered lots of questions on several trucks
Professional staff in a warm, family owned and friendly environment.
This is the 2nd vehicle I bought from Don Vance! Great salesman and great products
Great to work with. Transparent and convenient order process. Dealership kept me advised from order to delivery
Outstanding customer service! They were extremely helpful and patience while we decided on our new truck. David and the whole team was great to work with. Highly recommend!
I am 65 years old and this was the best car buying experience of my life. A very different atmosphere. I wish I had found them sooner!
Very helpful and nice sales people
The absolute perfect transaction. In and out in under 30 minutes!
The guys at Don Vance Ford have always treated me very well in purchasing and any warranty issues I've had have been well taken care of. Thanks!
Bought my Ecosport 6 yrs ago which was a great experience and have my vehicle serviced here every time & 6th service was free👍🏼 Great team, quick work & nice waiting area stocked with coffee & snacks!
Absolutely great experience. They even fixed some scratches. Great prices and great service.
Josh was a great sales Rep Had a good experience Everyone was friendly Thank you all for your help From finding what I wanted to the paperwork 😁 Very happy
Purchased several new Ford Maverick and pre-owned work Truck's here. Excellent Service, and they take care of us well without any problems or hassle! Friendly and helpful!