Customer Testimonials
Outstanding service in the purchase of the vehicle. Went the extra mile to help in the purchase.
outstanding service and friendly staff. very clean and neat appearance. work was done on time.
Great place to do business! Excited to own a 2024 Mustang Mach E Don Vance made transitioning to EV a breeze!
Pinnacle of how a service department should be. Take notes competitors.
Fast, friendly and very helpful in going through the financing process. Would recommend buying a vehicle from this dealer
Excellent sales staff
I can not say enough good things about these guys. I was traveling through and knew I had an oil leak, I called about 15 dealerships asking for help and none would help me till I called Don Vance. Dakota and Alicia in service worked me in found my problem(s) and got me back on the road 1 day later. I highly recommend this company and their very accommodating staff.
I had an oil change, tire rotation and 40 point check done on my 2005 F-150 and my 2020 Edge. Customer service was excellent. Thank you Dakota and Alicia.
Go see Tanner Gardner! He made buying a vehicle easy and stress free! Thanks again Tanner!
I liked the kindness with which they treated us, they explained everything to us step by step, they gave me a discount so that we would leave satisfied with the purchase, they were definitely very professional.
David Crall was a wonderful salesman not pushy at all. Answered lots of questions on several trucks
Professional staff in a warm, family owned and friendly environment.
This is the 2nd vehicle I bought from Don Vance! Great salesman and great products
Great to work with. Transparent and convenient order process. Dealership kept me advised from order to delivery
Outstanding customer service! They were extremely helpful and patience while we decided on our new truck. David and the whole team was great to work with. Highly recommend!
I am 65 years old and this was the best car buying experience of my life. A very different atmosphere. I wish I had found them sooner!
Very helpful and nice sales people
The absolute perfect transaction. In and out in under 30 minutes!
The guys at Don Vance Ford have always treated me very well in purchasing and any warranty issues I've had have been well taken care of. Thanks!
Bought my Ecosport 6 yrs ago which was a great experience and have my vehicle serviced here every time & 6th service was free👍🏼 Great team, quick work & nice waiting area stocked with coffee & snacks!
Absolutely great experience. They even fixed some scratches. Great prices and great service.
Josh was a great sales Rep Had a good experience Everyone was friendly Thank you all for your help From finding what I wanted to the paperwork 😁 Very happy
Purchased several new Ford Maverick and pre-owned work Truck's here. Excellent Service, and they take care of us well without any problems or hassle! Friendly and helpful!
Good people
Our purchase was very easy. The paperwork was simple. The salesman Mike Hartman was really dpo to work with.
Nothing but praise for the good folks at Don Vance Ford. Bradley was patient, helpful, listened to my requirements, and found the perfect vehicle for me.
This was an easy, hassle free purchase. We got the truck we wanted at a price we could afford. Our salesman Tyler was friendly and helpful. The sales manager Michael really worked hard to earn our business. But the real rock star was Amy Gregoire, the finance manager. She got us an unbelievably low interest rate and got our payment to where we needed it to be. She stayed late and had everything ready to go when we got there. It took only thirty minutes and we were on our way home in a beautiful pre-owned F-150 that meets all ...
Expert service and very smart technicians handled my truck needs very quickly! Only Don Vance touched my truck!
7/19/24. Our F250 diesel exhaust sensors went bad on the tail pipe assembly. Alicia at Don Vance contacted Ford and was able to get financial assistance to replace the assembly. This was a great help and much appreciated. Don Vance has continued to attempt to keep maintenance cost down the best they can. We will continue using them for service and new vehicles.
The guys in service have been an absolute blessing to work with over the years!!! The service they have provided me personally and our company is unmatched. We appreciate everyone behind the scenes but a huge shout out to Clint and Dakota!!!
Friendly personal employees
Great experience!
Just bought a used F150 from here. Great buying experience. Staff was extremely helpful and friendly
I had a great experience, Mike took car of me with every question I had and it was easily one of the smoothest purchases I have made.
I came from out of state and called ahead of time so that they could get what’s needed beforehand. I needed recalls done and they got them all squared away. The staff were all very friendly and knew what they were doing. My car was taken care of in a timely manner. I am thankful for their time and work.
I want to thank AL Jackson for the best experience possible, for buying my Toyota corolla. He is very kind and very professional. Thank you - you made my day!
I've never had a truly positive car buying experience until I visited Don Vance. From start to finish it was an easy and laid back experience. Both Josh and Ben were refreshingly transparent and no haggling, no pressure, no back and forth with the manager. Just an easy car deal. I'm delighted with the truck I bought and it was priced very competitively. Thank you!
I want to thank Tyler Dame and Amy Gregoire for the help and patience. We are located out of state and our purchase went smoothly. They answered all of our questions and were very help full. We really love our truck and are so happy with our purchase. Really recommend this dealership.
We've bought several trucks from Don Vance Ford and always deal with Gary! They're the best and Ford trucks are high quality. Gary is a low pressure, high quality salesman. You can't go wrong going through Don Vance Ford.
Made service very convenient picked up vehicle at my work and returned before my work day was over so thankful!!!!
Best Ford dealership in Missouri we’ve purchased over 15 vehicles and trucks
Don Vance did a wonderful job and picked us up from the airport. They had honest pricing and did a great job from start to finish.
Great people and amazing customer service. Would recommend Don Vance Ford to anyone!
We took our F600 in for a drivability problem. It was a process to find the problem but the service department was diligent in searching for, and eventually repairing, the problem.
I had a great experience purchasing my latest vehicle through Don Vance Ford. They worked with me to get the best price for my trade in a well as getting the purchase price where i needed it to be. It was also the fastest I've been in and out with the whole buying process. Shout out to my great salesman Sam and the finance team!!
4th truck purchased here since 2017. All great trucks with no issues and nobody could match the price. This dealer is one in a million and worth the trip no matter where you may live. Bought 2 while living in Gulfport, MS. the other 2 while in Maryland. Highly recommend.
Don Vance advertises they are home of up front pricing and that is exactly right. Josh and the Don Vance Ford team service is second to none. My wife and I were amazed. In about two hours after arriving we were on our way home title in hand in our new 2024 F150! Go see Josh and the team for superior service!
We had a great experience buying our truck from Gary S. At Don Vance Ford. Fair prices and great customer service. I would definitely recommend Don Vance.
Josh was great helping with our vehicle purchase especially since we gave such short notice of our visit.He was understanding of my kids curiosity.Frontdeskman was also very friendly and gave my kids coloring stuff.The vehicle is doing great and we will always recommend Josh and Don Vance to friends and family.This is the second vehicle we have bought from this dealership.We have had no problems either time.
Outstanding service from the Don Vance Team! Michael wasted no time in helping with the purchase/delivery of my GT Premium Convertible! ABSOLUTELY LOVE THE CAR and will recommend the Don Vance Team to anyone looking to purchase a new Vehicle! Thanks again to Michael and The Finance Team for making this happen!
Our experience was great! Logan and Ben were super friendly and helpful. Would recommend Don Vance Ford for any purchase!!
Dealership salesperson was responsive, up front, and delivered on time. We are very happy with experience.
This Bonco is the 3rd vehicle we've purchased at Don Vance. The people there are super friendly and go out of there way too get things done the I want things arranged. Michael Hartman, and Ben, in finance, was super to work with. I had all the paperwork done over the phone and prearranged, practically went in, signed some papers and drove away happy. Haven't drove the Bronco much to give it a review, but love it so far! Thanks to the people at at Don Vance Ford.
Alicia was extremely helpful in my tire purchase, setting up to have them installed, and even sending in my rebate information for me. She set up for a valet to come to my house and pickup my Bronco and then deliver it back in time for me to run my errands. The quote she gave me initially was right on track and there were no surprises. I was very satisfied. Thanks so much.
Josh, and the team at Don Vance Ford was great. No pressure sales and extremely helpful very happy with my purchase.
Excellent salesperson. Showroom appearance was very good. Friendly and professional made it a very nice sales experience. What I’ve come to expect at this dealership after buying my last 8 vehicles from them.
The vehicle I purchased was cleaned and ready to go. Jason (Sales Staff) was easy to work with and informative and assisted with moving my 5th wheel from my trade-in to the new truck. Other staff I worked with were also exceptional.
Bought both of our vehicles at Don Vance and have used their service department exclusively for any necessary repair service. Taylor, their Service Manager makes every effort to keep our costs as low as possible. He and his crew have earned a degree of our trust that we have not felt at other dealerships. Their attention to any recall maintenence items is also exemplary. They call to schedule service when there has been a recall item and parts are available and they make every effort to work with our schedule. We live over an hour away from Don Vance Ford, ...
My purchase was totally done on line and sight unseen. The salesman was very responsive and helpful. When the truck was delivered there were a few things that were disappointing. I had asked if there were any imperfections on the truck that had 9,000 miles. I was told the truck was pristine but there was a small imperfection right on the front of the grill that was quite obvious. Nothing major, but I wasn’t expecting it. The only other thing was that I thought the truck would have a full tank of gas. I have bought many vehicles over the ...
Great customer service, bought my truck a few weeks ago still very happy! Worth the drive. Jesse and Amy so easy to work with....thanks again. Tell them Hi from me
Never an issue. They have always gone above and beyond. They exceed our expectations every time.
I started there because of the service department and met Dakota service writer he won me over. I also came because of your adds very real. David Crall sold me my new F250 he kept me up dated frequently on the build progress as well as delivery I have referred my friends to Don Vance
My car had a recall and it was fixed perfectly! While I was there, they also repaired 2 other concerns at no charge and gave me advice on another issue with my car. I can't thank the staff enough for getting my car back to 100% and for being so kind while doing it.
Josh, our salesman, was incredibly knowledgeable about all the features and how they function. This helped us so much when determining what features we wanted to order for our explorer. He answered all our questions and if he didn't know, he found out. When we experienced an issue with the vehicle we ordered, both Josh and Spencer went above and beyond to fix the problem. Spencer was able to get us the full credit for the missing 360 degree camera that was not installed despite the fact it meant them taking a hit on the cost. We've bought multiple ...
Great salesman! No pressure, answered all of my questions and concerns
Another great buying experience at Don Vance Ford. Gary Skelton was our salesman and was great to deal with.
Very pleased and satisfied with our overall experience with Don Vance Ford. We thank Jesse going over and above with him delivering our Escape to our house.
Easy to work with and if I didn’t understand things they explained it to where I would understand it ( they dumb it down for me)
I purchased my vehicle from Logan at Don Vance Ford in December 2023. We made the deal over the phone and I drove off the lot the next day with a new 2023 Bronco Sport Big Bend. Logan was very professional and ready to lend a hand in configuring my phone and few other electronic features for me while I was there. It was pleasant experience and I'll be contacting Logan / Don Vance Ford again when I am ready to trade up.
We were really happy with our whole experience! Great group to work with for sure!
Shawn was one of the best representatives I worked with! There were some dealer representatives I would tried to talk to outside of Don Vance Ford that would just keep bothering me and trying to take advantage of me but Shawn at Don Vance Ford never made me feel like that and provided a fast and excellent experience! Thank you for me Subaru WRX 22!
Really easy deal. Only thing truck could have been cleaned better.
I had the best experience purchasing my new bronco from Don Vance Ford. I always dread purchasing vehicles because it can be such a hassle, but not with these guys! It was a seamless experience from start to finish and every word they gave me held true. I find that very hard to come by with car dealerships these days. Thanks Shawn and Ben for being so great to work with! I will definitely recommend you all!
Gary, Michael and Amy are truly amazing!! They were personal, quick and truly cared about my buying experience!!!
I came from out of town, they picked me up at the airport, the truck was ready and as described. I had a great experience from my salesman, Jason Carter to the finance lady.
Best place to buy a ford in the whole state of Missouri. Great deals and awesome employees from sales to Management
Service department is always friendly and makes sure all concerns are taken care of in a timely manner.
All good.